Customer stories
TIMEOFF.GURU and Intelliway Services - Managing absences the smart way
Also available in Български

About Intelliway Services
IntelliWay Services is a highly digitalized property management service provider supporting commercial and residential real estate operations across Germany.
With offices in Hamburg and Sofia, the company specializes in property accounting, service charge reconciliation, ESG support, data management, and back-office property management services.
IntelliWay combines experienced multilingual teams, strong industry expertise, and technology-driven processes to help property managers improve efficiency, scalability, and operational performance.
Implementing TIMEOFF.GURU
We started our digital journey together in 2023 when the administrative director of the Bulgarian branch Veselka Kerekova contacted us. As the company is already digitalized in many professional spheres, they wanted to implement an electronic software that will digitalize the internal HR processes.
We are glad to share that Intelliway Services use not only our platform for absence management TIMEOFF.GURU but also our HR software PROFILE.GURU as well as our electonic signing platform DigiSign.
Before TIMEOFF.GURU
Since the pandemic of Covid 19, the company has been working remotely. Leave requests were sent via email and added into the internal accounting system.
Still the employees had to sign and send them on paper. They also had to inform their colleagues and management about the absence. Accounting often had to provide reports on used leave.
In general, leave management was bulky and laborious with all the paper work and the manual actions in the accounting system.
After TIMEOFF.GURU
Now every employee can request a leave in the system with a few clicks. Everyone has a profile in the system and can be informed about the status of the leave taken at any time.
The platform automatically notifies colleagues in the same department as well as the accounting team and human resources. One of the biggest perks is that TIMEOFF.GURU is directly integrated with Intelliway’s accounting software.
The feedback
Here is what Veselka Kerekova, Administrative Director at Intelliway Services, shared about the decision to digitize the company’s absence management process.
Our criteria for choosing an absence management system were:
- Easy to use and implement;
- Good quality-price balance;
- Flexibility in terms of reports;
- Meeting legal requirements.
We’re glad to say that TIMEOFF.GURU met all of the above and the whole team was very helpful when intoducing the platform to our employees.
Our experience with the implementation has been nothing but positive. The GURU team assisted us tremendously in this process, including a meeting with the entire company, where they demonstrated the main features of the platform in front of all our employees and answered their questions.
It turned out that we had nothing to worry about as the platform’s interface is very user-friendly. Everyone in the company got used to it in a matter of days and can now request a leave anytime, anywhere.
From an administrative point of view - we can generate reports with a few clicks and check all the needed details. We don’t have to set up anything manually anymore. This has saved so much time and efforts which are now used for other important tasks.
Thank you for choosing TIMEOFF.GURU as your trusted partner in the digitalization of key administrative and workforce management processes. Our collaboration reflects a shared commitment to innovation and continuous improvement.


